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Support & Contact

Technical Support

For installation, configuration, and troubleshooting assistance:

  • Support Center: autani.zendesk.com/hc/en-us
  • Email: support@autani.com
  • Phone: +1 (443) 320-2233
  • Hours: Monday–Friday, 9 AM – 5 PM EST

QRCommander Account Requests

QRCommander accounts cannot be self-registered — they are provisioned for you. To request a new administrator account, or to restore lost portal access:

Your request opens a support ticket and is tracked to completion. If your organization already has a QRCommander administrator or distributor operator, request access from them instead — see QRCommander — Overview.

Sales & Product Information

For product questions, quotes, and orders:

  • Email: sales@litetrace.com
  • Phone: +1 (443) 320-2233

Online Resources

Company

LiteTrace Brands 7001 Columbia Gateway Dr, #210 Columbia, MD 21046, United States

You can also use the chat widget in the corner of any page to reach the Ava support assistant.